You can cancel your contract within 14 days without giving reasons in writing (eg by letter, e-mail.) Or - also by returning the item - if the goods before the deadline expires. The period begins upon receipt of this instruction in writing, but not before receiving the goods to the consignee (in case of recurring deliveries of similar goods not before receiving the first partial delivery) and also does not fulfill our obligations under Article 246 § 2 in connection with § 1 paragraph 1 and 2 EGBGB and our obligations according to § 312g paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 BGB. To safeguard the withdrawal period is sufficient to send the revocation or thing.

The revocation must be sent to:

The South Embassy Store

Alte Schönhauser Str. 33-34
10119 Berlin

This service provider is only authorized to receive returned goods.

Email: [email protected]


Consequences of Withdrawal

In case of an effective cancellation the mutually received benefits returned and any benefits (eg. As interest). Can you give us the performance received and benefits (for example, benefits of use) or partially or only in deteriorated condition or surrender, you will be obliged to pay compensation. For the deterioration and derived benefits, you must pay compensation only in so far as the benefits or the deterioration is due to a deal with the matter, beyond the consideration of the characteristics and functioning. By "testing the properties and functioning" means the testing and trying out the goods as possible and customary in a retail store. Transportable items are to be returned at our risk. You have to bear the cost of returning the goods if the delivered goods ordered and corresponds to the price of the products does not exceed an amount of 500 euros or if you at a higher price the thing at the time of the revocation yet the return or a have provided contractually agreed partial payment. Not parcel things are picked up. Obligations to refund payments must be fulfilled within 30 days. The period begins with the dispatch of your revocation or thing for us with their receipt.

General information

Avoid 1.Please damage and contamination of the product. Send the goods if possible in original packaging with all accessories and with all packaging components to us. Use a protective outer packaging. If you no longer have the original packaging, please provide a suitable package for adequate protection from damage during transit.

2.Send the goods if possible not unfree to us. We will reimburse you also like to request in advance the cost of postage, unless they are to be paid by you.

3. Please note that the above paragraphs 1-2 is not a prerequisite for the effective exercise of the right.

Return policy on the purchase of The SOUTH EMBASSY Shop Articles

Return policy up to 14 days after receipt of goods

Your legal right of withdrawal (see. Section 7) is not affected by compliance with our rules for supplementary contractually granted (voluntary) return policy and remains independent consist thereof. Until the deadline for the legal right of withdrawal, only the legal conditions that point shall apply. The contract granted (voluntary) Return policy also limited not affect your statutory warranty rights remain that will get you fully.


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